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Thread Statistics | Show CCP posts - 8 post(s) |
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CCP Explorer

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Posted - 2007.12.15 21:46:00 -
[1]
Have you sent in a bug report for this issue? I was not aware of this problem and can't find any defects on it. We have reproduced what looks like the issue described here but to make sure I would appreciate detailed bug reports.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.15 22:35:00 -
[2]
Please file detailed bug reports on this issue and request the report be attached to defect #23490.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.15 22:51:00 -
[3]
Edited by: CCP Explorer on 15/12/2007 22:52:00
Originally by: Kaalixia I can compile as much as I can into a bugreport but please understand that at this point, Trinity issues notwithstanding, we have exausted almost endless hours of work both writing, chatting, and trying the many fixes your GMs have advised us to do so if I'm a bit jaded about a resolution please just bear with me on that :( It's just been a long time...
Please do, I'm all for having these issues fixed (which is why I'm reading the forums on a Saturday evening gathering information). We have a task force currently working on POS issues; it includes GMs and Devs, so there is a central place to channel all these reports.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.16 14:26:00 -
[4]
I've been able to locate 8 bug reports on this particular issue, most of which were reported on 14 Dec. This issue had not reached the software development team at the time I read about the issue on the forums (a day after the defect was created). I re-assigned the defect to the software development team, we re-produced the problem and fixed it, I increased the defect's priority to High/Critical, sent in a request to include the fix in Trinity 1.0.1, and let's see what happens on Monday if we are able to get the fix in. I appreciate the positive feedback, constructive criticism and helpful suggestions.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.16 20:59:00 -
[5]
Originally by: farfrael Thank you for taking the time to keep us updated.
Now for some more positive criticism, would it be possible for CCP to conduct a review of the way bug tracking is handled?
The reason this kind of slipped under the radar internally is that after the release of Trinity then starbases did not start up properly, which caused some pretty weird problems with POS and jump bridges in general. This issue was probably assumed to be a part of that overall problem that was fixed last Monday but is in fact a different issue.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.16 21:22:00 -
[6]
Originally by: xttz I invite any dev to join GoonFleet ingame so we can demonstrate the multiple issues with jumpbridges all over our space. Various jump bridge problems have gone on since they were first introduced, and I don't see them being fixed for good without devs experiencing the issues first-hand in a live environment.
I'll pass your contact information on to the task force that is now looking at POS issues (to prevent any kind of misunderstanding and tinfoilery, we will not "join" your corp but will use our official CCP characters to contact you for information).
In addition to fixing the issue described in thread but we have also obtained server logs for the issue when jump bridges randomly unlink at DT, by using information provided to us by players. Knowing in detail which structures are experiencing problems helps us in locating the necessary server information.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.18 00:16:00 -
[7]
Edited by: CCP Explorer on 18/12/2007 00:17:30
Originally by: Rattus Ranjiniae So do we need to file a bug report about heavy dictors bubbling inside POS shields?
We've heard about this issue, but please file a detailed bug report (including locations, exact dates/times and detailed circumstances) so we have more information to investigate.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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CCP Explorer

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Posted - 2007.12.18 00:33:00 -
[8]
Edited by: CCP Explorer on 18/12/2007 00:36:19
Originally by: Macdeth
Quote: An issue with Jump Bridges not working for Alliance or corporation members has been identified and resolved.
Incidentally, does this also mean that characters outside the alliance who possess high standings as well as the starbase password can use the bridges too? They did work this way before, and were used in this manner.
Yes. The release notes have been updated to "An issue with jump bridges not working for non-corporation members has been identified and resolved." To use a jump bridge you must have the password and must not be on the "shot on sight" list. Corp members automatically qualify but others players that have the password and have sufficient standings can also use the bridge.
Erlendur S. Thorsteinsson Software Director EVE Online, CCP Games |
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